FAQ
Introduction
Welcome to Turnme.ai! We're an exciting AI platform that lets you create and share amazing AI-generated images. Our platform is built on values of creativity, safety, and respect for all users. How can we help you get started?
Getting Started
What can I do with Turnme.ai?
With Turnme.ai, you can create AI models from your own images and use them to generate new images. You can create personal models and share them along with your creations with others. It's a powerful platform for turning your creative ideas into reality!
How do I start creating my own AI model?
To create a model, you'll need to upload 10-20 high-quality images of your chosen subject. The subject should be clearly visible in each image. The model training process takes about 3 minutes and costs 60 credits.
What are credits and how do I get them?
Credits are our virtual currency that you use to create models (60 credits) and generate images (1 credit per image). You can purchase credits through our platform using various payment methods including credit/debit cards and other payment services. Note that all purchases are final and non-refundable.
Privacy & Sharing
How can I control who sees my creations?
You have full control over your privacy! You can set your models and images as private (only you can see them) or public (anyone can view and use them).
Can I create models of other people?
While you can create models of other people, we strongly recommend getting their consent first, preferably in writing. Remember that people have image rights, and you are responsible for ensuring you have proper permission before creating and sharing models of others.
How long do you keep my data?
Your account information is retained for 2 years from your last connection. Your generated content stays active until you delete your account. You can delete your account at any time, which will remove your user-generated content from our platform.
Content Guidelines
What kind of content is not allowed?
We prohibit: pornography, hate speech, harassment, content that promotes violence or self-harm, terrorist content, child exploitation, and any illegal content. We also don't allow content that infringes on others' intellectual property rights or impersonates others maliciously.
How do you handle content moderation?
We scan content before publication to prevent harmful material. Additionally, users can report inappropriate content through our reporting system. Content that violates our guidelines may result in account suspension or termination.
What happens if my content gets reported?
First-time violations typically result in a 24-hour account suspension. A second violation within a year leads to account deletion. You can always contest these decisions by contacting us at contact@turnme.ai.
Usage Rights
Who owns the images I create?
You retain ownership of your generated content. However, by using our platform, you grant Turnme.ai a license to use, reproduce, and display your content in connection with our services. This helps us improve and promote our platform.
Can I use my creations commercially?
For commercial use of your Media and Models, please contact us at contact@turnme.ai. By default, usage is limited to personal, non-commercial purposes.
Can I use other users' public models?
Yes, you can use any public models on the platform to generate your own images. However, you can only use these for personal, non-commercial purposes unless you have explicit permission.
Technical Support
What if I have problems with generated images?
If an image is clearly not what you requested, we may not charge for that specific generation. However, we don't offer refunds for model training. To improve quality, try using more diverse and high-quality images when training your model and be specific in your text prompts.
How can I report issues or get help?
For technical support, contact us at support@turnme.ai. For privacy concerns, reach out to privacy@turnme.ai. For general inquiries or content reports, email contact@turnme.ai. We're here to help!
Farewell
We hope this information helps you make the most of Turnme.ai! Remember to be creative while respecting others' rights and our community guidelines. If you need any assistance, we're always here to help. Happy creating! 🎨✨